Employment Opportunities
Sales Associate
Utah Symphony | Utah Opera (USUO) is seeking experienced Sales Associates to maximize ticket revenue through the sale of Utah Symphony | Utah Opera series ticket packages and promotions to organizations and individuals in the Salt Lake City metropolitan area. Responsible for supporting USUO operations through telefundraising. Expected to provide superior customer service and accurate information to potential patrons and donors.
Essential Responsibilities include:
• Prospect and sell series ticket packages to the general public through aggressive cold calling. Required to make 10+ calls per hour from provided lists as well as generated prospects.
• Provide superior customer service and accurate information to patrons including existing ticket holders, donors, referrals, prospects, and single ticket buyers.
• Establish relationships with patrons in order to create repeat business, referrals, and provide superior customer service.
• Present product information to prospective patrons
• Meet pre-determined goals for ticket sales, promotions, and contributions.
• Maintain complete and accurate customer records.
• Maintain follow-up with clients as needed.
• Other duties as assigned by the Sales Manager.
Education and Experience Requirements:
Bachelor's degree in Marketing, Business, or Sales is preferred. Must have excellent interpersonal, customer service, written and verbal communication, and customer service skills; aptitude towards developing relationships over the phone; ability to work independently and as part of a team; high level of professionalism and grace under pressure; courteous attitude and strong listening skills; willingness to make numerous outbound cold calls with a high energy level; commitment to setting and achieving goals; strong desire to succeed; excellent phone and computer skills. Qualified candidates should possess a genuine passion for music and the arts.
Sales office is located in Bountiful.
To apply please send resume and references to This e-mail address is being protected from spambots. You need JavaScript enabled to view it or Utah Symphony | Utah Opera, 123 West South Temple, Salt Lake City, UT 84101
Internship Opportunities
Utah Symphony | Utah Opera accepts interns whenever possible to assist students and new professionals in making informed decisions about careers in the arts. Interested candidates can explore one or more facets of arts operations, administration, education, development and marketing. We also offer opera-based production opportunities in our costume shop, scenic design studio and stage management. Internships are unpaid with flexible hours and can be used for academia credit. Interns are assigned to a mentor.
